Frostine

To guarantee the perfect fit, we offer a complimentary virtual consultation. During this session, our experienced team will guide you through the process of taking accurate measurements. This step is crucial in ensuring that your gown is crafted to fit you flawlessly. Our goal is to deliver a garment that meets your expectations in both style and comfort.

Please view our size guide for sizing information.

Made to Order
Please note that our gowns are made to order and will be shipped within 6 months of order placement.

Australia-Wide Shipping
We send all Australian orders via DHL. Once dispatched, your gown typically arrives within 4-7 business days. You’ll receive tracking information from us so you can follow your package’s journey.

International Shipping
We ship worldwide using DHL. International orders generally reach their destinations within 7–14 business days of dispatch. We’ll provide tracking details, ensuring you can keep an eye on your gown’s progress.

Import Duties & Taxes
Depending on your country, import fees or taxes may apply. If you’re outside Australia, we recommend checking with your local customs office to get an estimate of any additional charges before placing an order.

Shipping Queries
If you have any questions or need further assistance, please contact us at info@pallas.com.au.